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V Clark profile picture
V Clark Tech Support
4 yrs

I've had two friends share this happened to them:

I just tried to set up an account and I used my "xyz"@ email and it told me that email was already in use!

Anything I can do to help them resolve it?

avatar

Anthony Horvath

1604807442
when that happens, it means they are actually registered but not activated. they need to search their spam box for the activation email
· 0
avatar

V Clark

1604807755
Thank you!!
· 0
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